At Sell My House Fast For Cash, we are committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa.
This policy outlines how we collect, use, and safeguard your data when you engage with our services, particularly when you choose to “sell my house for cash” through our platform.
Information We Collect
We collect personal information directly from you to facilitate property transactions and provide our services. This may include:
- Full name
- Contact details (email address, phone number)
- Property address
- Identification documents
- Financial information related to the property sale.
We also collect non-personal information through cookies and similar technologies to enhance your experience on our website.
How We Use Your Information
Your personal information is used to: popiact-compliance.co.za
- Evaluate and process your request to sell your house for cash
- Communicate with you regarding offers and transactions
- Comply with legal and regulatory requirements
- Improve our services and customer experience.
We will not use your personal information for purposes unrelated to the sale of your property without your consent.
Disclosure of Information
We may share your personal information with:
- Authorised service providers involved in the property sale process
- Legal and regulatory authorities as required by law
- Third parties with your consent.
All third parties are contractually obligated to protect your information and use it only for the purposes specified by us.
Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, or destruction. Our security practices are regularly reviewed and updated to ensure data integrity and confidentiality.
Your Rights
Under POPIA, you have the right to:
- Access the personal information we hold about you
- Request correction or deletion of your personal information
- Object to the processing of your personal information
- Lodge a complaint with the Information Regulator.
To exercise these rights, please contact us using the details provided below.
Cookies and Tracking Technologies
Our website uses cookies to enhance user experience and analyse website traffic. You can choose to accept or decline cookies through your browser settings.
Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically.
Contact Us
If you have any questions or concerns about this privacy policy or our data practices, please contact us at:
Business Name: Sell My House Fast for Cash
Address: 17A Melkhout Avenue, Kleinmond, South Africa 7195
Email: [email protected]
This Privacy Policy applies to the use and processing of personal data collected in full compliance.
When visitors leave comments on the site, we collect the data shown in the comments form, the visitor’s IP address, and the browser user agent string to help detect spam.
An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it.
After approval of your comment, your profile picture is visible to the public in the context of your comment.
What data do we collect and or store?
When you complete our website form for any of our services provided by Sell My House Fast for Cash, we may collect personal information from various sources, which include:
- Information we collect directly from you, either through face-to-face contact, by telephone, email, or electronic communications such as messaging or through the internet.
- Information we collect when you visit our websites.
- Information provided to us by third parties.
- Information from publicly available sources, for example, the Land Registry.
Information we collect from you
Depending on the type of service or product we are discussing, the following are examples of information we may collect directly from you:
- Date of birth
- Email address.
- Current residence address
- Telephone number
- Information about the reason for selling your property
- Information about the property that you are selling
As part of your relationship/ongoing communication with us, we may request additional information from you that is relevant to the provision of specific services.
Any telephone calls to or from our customer service teams may be recorded for training, monitoring, compliance, and security.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. This is because visitors can download and extract any location data from images on the website.
Cookies
If you leave a comment on the Sell My House Fast for Cash website, you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for 24 months.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
We will also set up several cookies to save your login information and screen display choices when logging in. Login cookies last for two days, and screen options cookies last for a year.
For example, if you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
An additional cookie will be saved in your browser if you edit or publish an article. This cookie includes no personal data and indicates the post I.D. of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include content (e.g., videos, images, articles, etc.). Content from other websites behaves as if the visitor has visited the other website.
Who do we share your data with?
Your I.P. address is retained from any form you may have completed on our website.
We will communicate with your lawyer, real estate agent or friend or family that you have introduced to us, and we will share information to and from any of these companies or individuals so we can progress the purchase process of the property being sold.
How long do we retain your data?
If you leave a comment, the comment and its metadata are retained indefinitely.
This is so we can automatically recognize and approve any follow-up comments instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profiles. All users can see, edit, or delete their personal information (except they cannot change their username). Website administrators can also see and edit that information.
What rights do you have over your data?
You can request to receive an exported file of the personal data we hold about you, including any information you have provided to Sell My House Fast for Cash.
You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where do we send your data
Visitor comments may be checked through an automated spam detection service.
Storing, exchanging email & any contact information
Any form you complete on our website agrees that this information may be shared with your solicitor or agent as a buyer or seller. The data will also be shared with the other party’s attorneys, agents acting for the seller or buyer.
In addition, you agree that this data may need to be exchanged and transferred for business with people you know, or any party connected to Sell My House Fast for Cash, whom you may know or not know.
You consent to us communicating with your agent, tenant, lender, attorneys, or lawyer. This may include family or friends to whom you have consented for us to do so.